REFUNDS/RETURNS/CANCELLATIONS

  • ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.
  • If you have placed an order and would like to cancel your order, there will be a $25 flat rate fee deducted. Cancellations are only accepted within 48 hours of original purchase date.
  • All units are custom made to your specific measurements. Please, make sure all the measurements you provide in your order are correct.
  • Returns are only accepted when you have received the wrong items.
  • In the event of a mistake on my part, the original unit must be sent back to me within 5 days of receiving it. I will then remake your unit and ship it out to you. Please note this will require another 7 business days before you receive your new one.